SHIPPING
We take great care in delivering our products to your doorstep as fast as possible with no added cost to you. More info please check our Shipping & Handling page.
Warranties
All Tekriv products have a 30 day money back guarantee.
Your purchase experience is risk-free. If your package is lost, the item arrives damaged, or if there is no delivery within 35 days, you are eligible for a full refund. We aim to ensure a smooth and fair process for our customers.
SUPPORT
For any further information on carriers, shipping times and tracking information please feel free to email us on support@tekriv.com
Please keep in mind that once your order has been dispatched, Tekriv is not responsible for any losses or damages. It’s the customer’s responsibility to follow the tracking information provided and contact the respective postal service, to ensure the safe and timely delivery of your purchase. We will assist you in recovering an item to the best of our abilities, however, will not provide a replacement or refund until the item is returned successfully or confirmation that the item is being returned can be provided.
CUSTOMS, TAXES, DUTIES, AND FEES
Tekriv is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. These charges are the responsibility of the recipient and the funds are received exclusively by your local government. Since these duties and taxes differ between different countries and states we are unable to provide an estimated cost. For further information you will have to contact your local customs office. Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.
REFUND & RETURN
We want you to be satisfied with your Tekriv purchase. More info please check our return and refund policy page.
